Knighton Janitorial Est 2003 - your partner in janitorial and cleaning supplies that improve hygiene for less cost and waste

k-San Hand Hygiene System Saves 50% Costs


A leading national facilities management company was looking for a supplier to regularly service and refill their bulk fill hand hygiene dispensers across 11 client sites. All the sites had between 300 - 1500 individuals on site. The contract was costed at weekly, fortnightly and monthly visits.


This method of keeping the dispensers refilled and serviced did have some drawbacks.

  • Scheduled visits would mean many dispensers were being topped up as opposed to refilled from empty, wasting time and costs.
  • Regular disruption from third party service visits - which would also have been during COVID lockdown.
  • A contract would be required, tieing all parties into an agreed period.

Most notable problems, however, were with the bulk fill dispensers themselves.

  • Poor hygiene - because the pump is built in to the dispenser it's impossible to clean thoroughly, making cross contamination unavoidable.
  • Product waste - the dosage isn't controlled meaning the user can use as much as they want; which is often too much.
  • Mess - refilling often causes spillages, waste and time spent cleaning.
  • Plastic waste- refilling from 5L containers creates an unnecessary amount of plastic waste.


k-San Hand Hygiene System Saves 50% Costs - Solution


Knighton quoted for the requested refilling and service visits, but they also offered another solution; removing all the bulk refill dispensers and replacing them with the k-San cartridge refill dispensing system. What initially sounded as an unnecessary amount of upheaval and upfront cost had multiple indisputable benefits:

  • No product waste - the cartridges would only be replaced when they were completely empty.
  • No contract - they could manage the replacement of the cartridges themselves.
  • No disruption - from regular third party visits to site.

The facilities management company took Knighton up on the proposal and purchased 700 k-San Hand Sanitiser Dispensers for their 11 client sites. By upgrading from bulk fill to cartridge refill dispensers, the customer achieved further multiple indisputable benefits:

  • Facilities management intervention on the sites was reduced by 80%.
  • 50% reduction in budgeted costs for the bulk fill servicing schedule.
  • 2.5 times more product dispensed than with the bulk fill dispensers.
  • The cartridge dispensers have been placed at outdoor locations, unsuitable for bulk fill dispensers.
  • Nine months in with the new system and no reported problems - despite heavy daily use

Get your free Hand Hygiene Cost-in-Use product sample pack here to improve hand hygiene for less cost and waste.



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